Privacy Policy

Welcome to Hi Tech Metal Work – The Original & Leading Industrial Pipe and Steel One-Stop Shop for 25 Years!

Hi Tech Metal Work

Effective Date: 21-05-2021

Hi Tech Metal Work (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or request a quote.
Non-Personal Information: Browser type, IP address, device information, and browsing behavior on our site.
Order & Service Information: Product preferences, order history, and communication records.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send order confirmations, invoices, and updates.
Improve our website, services, and product offerings.
Send marketing emails or promotions (only if you opt-in).

3. Sharing Your Information

We do not sell your personal information.
We may share your data only with:

Service Providers: Payment processors, delivery/courier services, and IT support.
Legal Requirements: When required by law or to protect our rights and safety.

4. Data Protection

We implement security measures such as encryption, secure payment gateways, and restricted data access to protect your personal information.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data (subject to legal obligations).
Opt out of marketing communications.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect certain site features.